Return & Refund Policy

No Returns or Refunds

At Edgewise, we currently do not offer returns or refunds.

We offer exchanges only, subject to our Exchange Policy.

Exchanges

Customers may request an exchange within 3 days of delivery, provided the item meets our exchange conditions.

The item must be:

• Unworn and unused

• In its original condition

• With original tags attached

• In its original packaging

• Free from damage, stains, or signs of use

Sale and discounted items are not eligible for exchange.

A QAR 25 exchange shipping charge applies to normal exchanges and is paid by the customer to the delivery/exchange team.

Wrong, Damaged or Defective Items

If you receive the wrong item, Edgewise will provide a free exchange.

If you receive a damaged or defective item, you must provide a continuous video of the unboxing showing the issue. Once the issue is confirmed based on valid unboxing proof, Edgewise will provide a free exchange.

For complete exchange terms, please see our Exchange Policy.

Contact Us

If you have any questions regarding exchanges, please contact us through our Contact Us page and provide your order number.

Thank you for shopping with Edgewise.